Victorian Public Service Grievances
The Right to a Grievance Review
Victorian Public Service employees (Executive Officers, VPS, Allied Health and Nurses) who
are employed by the Department may lodge an application for Review of Action in
accordance with the provisions of the current Department Policy. The
relevant policy can be obtained from:
Grievances - Public Service:
Executive Officers, VPS, Allied Health and Nurse selection grievance applications
need to be lodged within seven (7) calendar days of notification of the
Executive Officers, VPS, Allied Health and Nurse personal grievance applications
need to be lodged within 28 calendar days of notification of the decision.
lodged outside of these periods are considered to be out of time and may
Appellants should make every
effort to seek written confirmation of the decision which has given rise to the
grievance. Where an applicant is provided only with verbal advice of a
decision, a grievance can still be lodged. In some circumstances the decision
maker may be asked by the Registrar to provide written advice of their decision
should they fail to provide this to the appellant.
If a PERSONAL grievance is lodged outside of the required period, the applicant
may request the Senior Chairperson consider the “special circumstances” which
have led to the late application. Where the special circumstances are accepted
by the Senior Chairperson a late application will proceed.
Special circumstances can include:
• medical emergencies;
• documentation incorrectly dated by either party;
• incorrect legal or representative advice; or
• written decisions not provided in a timely manner.
If a PERSONAL grievance is lodged outside of the 28 day period without a
request for special circumstances to be considered, the Senior Chairperson may
offer the appellant the opportunity to do so. This opportunity will only
be provided to those applications that the Senior Chairperson determines fall
within the jurisdiction of the Board to hear and determine. The fact that an
applicant is not aware of the MPB or their right to lodge a grievance is
unlikely to be considered a special circumstance.
VPS Grievance Brochure
To lodge a PERSONAL or SELECTION grievance online click here.*
Email, Fax or Post
Download the Grievance Application Form and email, fax or post to:
Merit Protection Boards
Level 4, 2 Lonsdale Street
Fax: (03) 9032 1709
Please note you must provide a copy of the written decision which is the
subject of your grievance application.
Telephone (03) 9032 1701 for assistance. Please note that
grievances must be lodged in writing.
The Merit Protection Boards (MPB) will use the information collected on the Grievance Application Form for the purpose of assessing, managing and responding to a grievance. This includes, however is not limited to, such activities as determining the Board's jurisdiction to hear a matter, scheduling of hearings and preparing a Board for the hearing.
The MPB will use or disclose personal and health information for the purpose for which it was collected such as preparing Board members for a hearing or communicating Board decisions to the appellant and their representative at the hearing (if any); the decision maker and their representative at the hearing (if any); the Secretary of the Department; the Executive Director, People Division and the Victorian Public Sector Commission.
Your comment will be sought if your data is to be used for purposes other than addressing the grievance process unless authorised or required by law. Your information is kept secure and confidential and managed in accordance with the Privacy Data Protection Act 2014 and Health Records Act 2001.